A) COVID-19 Pandemic and Restoration of Shipping Services
RefugeeStore by Earth International Arts & Crafts is committed to deliver the products and services to all customers with the highest level of efficiency. However, during the time of COVID-19 pandemic, product shipments to many locations around the globe have faced several restrictions resulting in the delays (and to some extent the temporary cessation) of the services.
The delay of shipments in the beginning of the pandemic in early 2020 was by large due to the change in transportation mode from air-freight to sea-freight requiring extensive length of time to reach the destinations. However, starting October 2020, the situation has improved as many countries in Europe, North Americas and Asia have allowed cargo planes to operate again.
B) Countries RefugeeStore Offers Shipping Services
RefugeeStore by Earth International Arts & Crafts shipping center operates mainly out of Bangkok, Thailand. We use Thailand Postal Service as a default shipping operator, who partners with multi-national postal services worldwide.
We urge that customers check the list of countries where we can deliver the merchandise before making and paying for the order. The countries where the merchandise can be delivered to are listed as follows:
1 Europe Schengen Zone1
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Vatican City, United Kingdom, Slovenia
2. E. Europe
Bulgaria, Croatia, Estonia, Hungary, Poland, Romania, Serbia, Slovakia, Turkey